Keeping the Human in HR

 

Flagship’s Marion C. Terrell II looks to leverage people to drive growth

As the custodial industry continues to evolve, the integration of technology is no longer inevitable; it has arrived.  Everywhere you look in every environment imaginable, you can see the impact that technology is having and this is only the beginning.  Advances in all phases allow service providers to operate far more efficiently while positively impacting their bottom lines.  But no matter how far the industry moves from a technical standpoint or what leading edge concepts are embraced, the most important piece of the mix will always be the people; a fact that has not been lost on Marion C. Terrell, II, Senior Vice President of Human Resources for Flagship Facility Services.

 

The New Guy

 One of the newest members of the Flagship family, Marion comes with a resume that is filled a number of roles that have proven to be equal parts challenging and rewarding, but all have thoroughly prepared him for the task at hand.  “Flagship has one of the most diverse mixes of talents I have ever seen and I’m excited by the growth potential that I have been exposed to thus far.  I’m honored to be in a position to provide thought leadership on how to build an infrastructure that supports the type of growth our senior leadership team is projecting”.

 

Keeping it Human

 While technology has arrived and announced that it is here to stay, the human element will always reign.  “Do we understand the importance of infusing technology into our processes here at Flagship? Of course we do, of course, we do, but that is how we will keep pace with our competitors. But from a high-level view, we’re not in the business of keeping pace; we’re far more interested in setting the pace and that is what remaining human-centric when it comes to how we operate will allow us to do”.

 

Building From Within

 A graduate of the University of West Georgia and Clark-Atlanta University where he holds a BA in Psychology and an MPA/HR respectively, Marion is an effective communicator who believes in building from within.  “Companies today are missing out on the opportunity that comes from cultivating talent from within. Sure, it’ easy to post a job and find a candidate and I believe there is a time and a place for that. But when an organization is able to nurture talent that is how they become positioned to realize maximum levels of success”.

 

Moving Forward

 “Moving forward the sky is the limit for Flagship”, says Terrell, II.  “During my short time here I’ve noticed the same energy and loyalty permeating through the entire staff.  When you have those intangibles in place coupled with a strategic vision that focuses on recruitment and retention—the human sides of the business…good things are bound to happen”!

 

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