Flagship. A Culture of Service
It’s one thing to promise quality. To deliver it requires commitment, training, and processes. And Flagship has them all.
Our operations system is designed to deliver consistent quality with policies we have developed through years of diligent work to establish accountability and cost-effective management of your facility.
We build quality into the cleaning process. From hiring the right people to charting progress, the process steps we have developed help us to deliver the highest quality:
- Stringent employee screening and hiring processes for higher levels of security
- Adequate site staffing
- New hire training
- On-site training
- Ongoing safety and technical training
- Quality audit reports and customized inspections
- Customer meetings and surveys
- Flagship supports our quality processes and our operations systems with the latest technology for:
- Computerized work orders that eliminate inconsistencies and improve productivity
- The newest and most productive equipment available
- A chemical dispensing and management system to lower costs, plus increase safety and efficiency in training
- A proprietary customer communications platform based on tablet PCs and handheld devices
- Green Cleaning Initiative using environmentally friendly products and processes
Flagship prides itself on a “never say no” policy, and will provide extended services to maximize your satisfaction. We are constantly seeking new ways to offer our clients higher-quality, more cost-effective facilities services.
Our ultimate goal is your peace of mind. No worry about the details of your jobs—because Flagship offers the highest quality services, most reliable staff, service-oriented company culture and structure, and highly available management.
