Always On-call for You

We make sure you have what you need to get your job done. At Flagship we know that you have a fast-moving business and a dynamic environment, and that you can't wait to get problems resolved or to get new jobs scheduled and completed, ASAP.

That's why we've created Flagship Direct. It's our front-line call center, with staff who are highly trained in every aspect of getting you what you need, from problem resolution to new project scheduling to billing questions. And a high-technology system that enables them to reach whatever part of our company you need, right away.

While not every issue can be handled in one call, Flagship Direct personnel will always get you on a path to resolution immediately, and ensure that you are taken care of as quickly as possible.

Flagship Direct personnel will be able to quickly deal with billing questions, scheduling requests, provide company overview or specific service information, and be able to reach any department you need.

Flagship Direct's staff is available from 6am to 6pm Pacific Time. In the off-hours, your call is directed by our high-tech equipment that handles requests by locating and connecting you with just the right person to take care of you.

It's classic service backed up by high-tech equipment, people who care, a well-trained team, and a company-wide philosophy of customer service.

Flagship Direct. Here for you.